Ryan S. Hawley

December 16, 01:30 PM

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December 16, 10:14 AM

yeah. i've been busy 'n stuff. I'm transitioning wooties.net from the CommunityServer .NET blog engine to WordPress. So I'll be bouncing back and forth between the two sites for a couple weeks, as my free time allows....(read more)

June 02, 06:42 PM

I have two weeks until the 100 mile, Logan to Park City, Ragnar Relay (No, I'm not running 100 miles.. that would be even more crazy, it's a relay!). I haven't been training. I ditched out on the Provo half-marathon in May and I kind of want to ditch...(read more)

April 06, 11:53 AM

This is the first part of many a similar rant to come. There’s just too much going on right now in tech to put it in one post. Besides, I’ve been missing my blog-therapy lately. Everyone and everybody is going all googoo and gaga over the latest fruit...(read more)

April 01, 03:12 PM

Yeah. I had the strangest thing happen. I host this (among a few other sites) from my home server. It recently gave me a BSOD from which I found out the system file was corrupted. Ok, no big deal, I’ve fixed many a disaster. Oh wait! I had turned off...(read more)

March 01, 03:13 PM

You Know, for n00bs: A co-worker and good friend of mine is taking a Social Media class at BYU. It’s pretty interesting to hear some of the topics and stories that come from talking about Social media today. I’m somewhat amazed how little people in my...(read more)

November 03, 04:24 PM

There are rules involved with certain social situations, not always noticed and not always followed. I committed a faux pas over the weekend and fortunate enough for me, a loving brother thought to bring it to my attention so that I'm prepared for the...(read more)

September 03, 03:55 PM

I just landed in Seattle (I'm actually driving down the freeway -as a passenger- posting this). I'm here to feed the part-nerd inside me. You who know me are prolly saying "What part of Ryan isn't nerd?" Well, there's a lot about me that isn't nerd dangit...(read more)

August 19, 10:56 AM

I don't sleep well. I haven't for some time now. I'll wake up at 2 or 3 AM wide awake and lay in bed trying to get my brain to shut up and let my body rest. Sometimes the brain agrees and sometimes it doesn't. This morning, it didn't. So I fired up my...(read more)

June 16, 05:32 PM

I guess since I work for a company that pushes for consumer directed Healthcare, I should probably do something to be more healthy, right? Easier said than done. Finding incentive to do something that is good for you should be easy, right? It's not. I...(read more)

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Director of Professional Services and Awesomeness
Computer Software | Greater Salt Lake City Area, US
More than 10 years of leadership experience and customer/client relations. I contribute to company growth, profitability and culture. I have 6 years in software project management experience, several years of operations and general management in areas such as retail, manufacturing, property and software industries. Experienced management in software development requirement assessment, gap analysis and software QA and testing.
Specialties: * Experienced in project management, technical writing and account management. * Background in operational management, human resources, Personnel management, employee training, budget management, employee schedules and benefits. * Outstanding communication skills; articulate in person and in writing. * Technology oriented, and I enjoy learning new technologies and theory.
  • Aug 2011 - Present
    Director of Professional Services / Instructure, Inc.
  • Jan 2010 - Present
    Senior Project Manager of Product Development / InfoTrax Systems
  • Nov 2008 - Present
    Partner Relations Manager / HealthEquity
    As a PRM for a Health Savings Account administration company, I work closely with large employers and Health Plans in the country ensure prompt responses to any issue and oversee integration of claims and eligibility. • General account management as well as leading implementations to integrate employee and member eligibility for HSA, FSA and HRA accounts. • Product Development, creating solutions and improvements to web driven products and systems.
  • Oct 2004 - Present
    Project Manager / InfoTrax Systems
    * Leading development and testing teams in implementation of enterprise software for clients in the direct selling industry. Work with multiple clients and projects on a daily basis determining and documenting requirements for software implementation and enhancement projects. * Responsible for requirement assessment and specification for software implementation and client requested enhancements to the software. * Management of development projects, communicating with the development team through both written and verbal communication. * Leading several Company implementation projects from gap analysis through requirement, design, testing and implementation phases
  • Mar 2004 - Present
    General Manager / Winter Haven and Snow Garden Apartments
  • Aug 2003 - Present
    Marketing Manager / Accu-Form Plastics Inc.
  • Aug 1999 - Present
    Operations Manager / Gart Sports
  • 1999 - 2003
    Southern Utah University
    BA in International Business, Computer Information Systems
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I like some stuff. I also hate some stuff.

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