Ryan S. Hawley

December 16, 01:30 PM

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December 16, 10:14 AM

yeah. i've been busy 'n stuff. I'm transitioning wooties.net from the CommunityServer .NET blog engine to WordPress. So I'll be bouncing back and forth between the two sites for a couple weeks, as my free time allows....(read more)

June 02, 06:42 PM

I have two weeks until the 100 mile, Logan to Park City, Ragnar Relay (No, I'm not running 100 miles.. that would be even more crazy, it's a relay!). I haven't been training. I ditched out on the Provo half-marathon in May and I kind of want to ditch...(read more)

April 06, 11:53 AM

This is the first part of many a similar rant to come. There’s just too much going on right now in tech to put it in one post. Besides, I’ve been missing my blog-therapy lately. Everyone and everybody is going all googoo and gaga over the latest fruit...(read more)

April 01, 03:12 PM

Yeah. I had the strangest thing happen. I host this (among a few other sites) from my home server. It recently gave me a BSOD from which I found out the system file was corrupted. Ok, no big deal, I’ve fixed many a disaster. Oh wait! I had turned off...(read more)

March 01, 03:13 PM

You Know, for n00bs: A co-worker and good friend of mine is taking a Social Media class at BYU. It’s pretty interesting to hear some of the topics and stories that come from talking about Social media today. I’m somewhat amazed how little people in my...(read more)

November 03, 04:24 PM

There are rules involved with certain social situations, not always noticed and not always followed. I committed a faux pas over the weekend and fortunate enough for me, a loving brother thought to bring it to my attention so that I'm prepared for the...(read more)

September 03, 03:55 PM

I just landed in Seattle (I'm actually driving down the freeway -as a passenger- posting this). I'm here to feed the part-nerd inside me. You who know me are prolly saying "What part of Ryan isn't nerd?" Well, there's a lot about me that isn't nerd dangit...(read more)

August 19, 10:56 AM

I don't sleep well. I haven't for some time now. I'll wake up at 2 or 3 AM wide awake and lay in bed trying to get my brain to shut up and let my body rest. Sometimes the brain agrees and sometimes it doesn't. This morning, it didn't. So I fired up my...(read more)

June 16, 05:32 PM

I guess since I work for a company that pushes for consumer directed Healthcare, I should probably do something to be more healthy, right? Easier said than done. Finding incentive to do something that is good for you should be easy, right? It's not. I...(read more)

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Manager of Implementations and Account Managment at Instructure, Inc.
Computer Software | Greater Salt Lake City Area, US
More than 10 years of leadership experience and customer/client relations. I contribute to company growth, profitability and culture. I have 6 years in software project management experience, several years of operations and general management in areas such as retail, manufacturing, property and software industries. Experienced management in software development requirement assessment, gap analysis and software QA and testing.
Specialties: * Experienced in project management, technical writing and account management. * Background in operational management, human resources, Personnel management, employee training, budget management, employee schedules and benefits. * Outstanding communication skills; articulate in person and in writing. * Technology oriented, and I enjoy learning new technologies and theory.
  • Dec 2011 - Present
    Manager of Implementations and Account Managment / Instructure, Inc.
  • Aug 2011 - Present
    Implementation Manager / Instructure, Inc.
  • Jan 2010 - Aug 2011
    Senior Project Manager of Product Development / InfoTrax Systems
  • Nov 2008 - Jan 2010
    Partner Relations Manager / HealthEquity
    As a PRM for a Health Savings Account administration company, I work closely with large employers and Health Plans in the country ensure prompt responses to any issue and oversee integration of claims and eligibility.
    • General account management as well as leading implementations to integrate employee and member eligibility for HSA, FSA and HRA accounts.
    • Product Development, creating solutions and improvements to web driven products and systems.
  • Oct 2004 - Nov 2008
    Project Manager / InfoTrax Systems
    * Leading development and testing teams in implementation of enterprise software for clients in the direct selling industry. Work with multiple clients and projects on a daily basis determining and documenting requirements for software implementation and enhancement projects.
    * Responsible for requirement assessment and specification for software implementation and client requested enhancements to the software.
    * Management of development projects, communicating with the development team through both written and verbal communication.
    * Leading several Company implementation projects from gap analysis through requirement, design, testing and implementation phases
  • Mar 2004 - Oct 2004
    General Manager / Winter Haven and Snow Garden Apartments
    * General property management for two student housing complexes with over 1000 residents. General supervision, management and accounting for the property owner.
    * Responsible for operations and site management policies and procedures. Assess and critique any management / tenant problems and concerns.
    * Responsible for all hires and training of site management. Also, responsible for most accounting, budgets and owner/tenant relations.
    * Analyze tactics and methods of marketing and devise new / improve old strategies and implement them in conjunction with the current on-site management and assistant management.
  • Aug 2003 - Feb 2004
    Marketing Manager / Accu-Form Plastics Inc.
    * Responsible for making new sales contacts, wholesale distributors, retail dealers, and customer relations. Responsible for further penetration in the after-market auto interior industry.
    * Make sales calls to new and current customers. Create a marketing strategy that incorporates the use of modern technology in the current company business plan.
    * Create a company website and introduce online marketing techniques and strategies to increase sales and company knowledge. Updated and trained employees in computer applications to increase operational efficiencies.
  • Aug 1999 - Aug 2003
    Operations Manager / Gart Sports
    * Responsible for coordinating and executing operational duties at the store. In charge of overseeing shipping and receiving and product sales at the store. Requires strong leadership skills to supervise and lead Employees. Responsible for ensuring the authorization of all new hires and conducts initial screening for all store associates. Coordinated drug testing and background checks for all employees.
    * Trained associates on sales, customer service, operations, merchandising, product knowledge and asset protection. Executed disciplinary procedures fairly and document corrective action properly.
    * Completed performance evaluations and made promotional and merit increase recommendations based on employee performance. Addressed any employee or customer complaints, grievances and questions.
    * Monitored and verify warehouse integrity and inventory accuracy. Responsible for maintaining established shipping and receiving standards.
  • 1999 - 2003
    Southern Utah University
    BA in International Business, Computer Information Systems

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